These terms explain, in plain English, how training with Vertical Personal Training works: what you're signing up to, how pricing and payment work, how to cancel, what happens if you miss a session, and the health and safety points that keep everyone training well. They apply when you become a paying client. Please read them before you start.
Who these terms are between
Vertical Personal Training is a small group personal training business run by Alfie in Brighton, operating as a sole trader ("we", "us", "our"). They apply between us and you, the client ("you", "your"). Our contact details are at the end of this page.
Registering interest is not a contract
Completing our register-interest form doesn't commit you to anything and doesn't create a contract. It simply tells us your goals and availability so we can get in touch. A contract for training only begins once we've agreed a plan with you, you've confirmed you want to start, and your first payment is made.
Our sessions
- Sessions are small group personal training, capped at four people per group.
- Each session runs for approximately 50 minutes, coached in person.
- We build training groups around when people can actually train. Your day, time and group are agreed with you and may be adjusted as timetables settle.
- Your fees cover your training with us at the venue. You don't need your own separate gym membership or day pass to attend your sessions.
Plans and pricing
Membership is billed monthly. Current plans are:
- 1 session / week — £100 / month
- 2 sessions / week — £160 / month
- 3 sessions / week — £215 / month
- Starting with a friend (3 sessions / week) — £160 / month each for your first two months, then the standard rate.
- Pay-as-you-go — £30 per session, subject to a spare space being available in an existing group. Pay-as-you-go fills empty seats; it doesn't create a session on its own.
Prices are in pounds sterling and include VAT where applicable. We'll always tell you the price of your plan before you start, and we'll give you reasonable notice in writing before any price change affects you.
Payment and billing
- Monthly plans are paid monthly in advance. Your first payment is due before your first session, and each following payment on the same date each month.
- Membership is a rolling monthly agreement with no fixed minimum term unless we've agreed one with you in writing.
- If a payment is missed, we may pause your sessions until it's brought up to date. We'll always contact you first.
Your right to cancel (cooling-off period)
Because you sign up without us meeting in person to agree the contract, you normally have a 14-day cooling-off period under the Consumer Contracts Regulations 2013, starting the day after your agreement begins. If you cancel within those 14 days, you'll get a refund.
If you ask us to start your sessions within the 14 days and then cancel, we may charge you a fair amount for the sessions you've already had before you cancelled. To use your cooling-off right, just tell us in writing (email or WhatsApp) using the details below.
Cancelling your membership after the cooling-off period
You can cancel your rolling monthly membership at any time. To stop your next payment, please let us know at least 7 days before your next monthly payment date. Cancelling stops future payments; we don't refund the current month once it has started, but you're welcome to keep training for the rest of the month you've paid for.
Missed, swapped and cancelled sessions
- If you can't make a session, tell us as early as you can. Where there's space, we'll do our best to move you into another group that week.
- Sessions you miss without letting us know aren't refunded or automatically rolled over.
- If we need to cancel a session (for example, illness or a venue issue), we'll offer you an alternative slot or credit that session.
- We may occasionally change session times or groups. We'll give you as much notice as we reasonably can and work with you to find a time that fits.
Health, fitness and your PAR-Q
Your safety comes first. Before you start training with us:
- You'll complete a short health screening (a PAR-Q), and you agree to answer it honestly.
- You agree to tell us about any injuries, health conditions, medication or limitations that could affect your training — both before you start and if anything changes.
- If you have a health condition or any doubt about exercising, you should speak to your GP or a qualified medical professional before starting.
- You take part in training at your own pace and let us know immediately if you feel unwell or in pain during a session.
Any results described on our website or by other clients are examples, not promises. Individual results vary depending on your effort, consistency, starting point and other factors.
At the venue
Sessions take place at a partner gym. While you're there you agree to follow the venue's rules and any safety instructions, and you may be asked to complete the venue's own waiver in addition to ours. Please treat the equipment, the space and other people with respect.
Our responsibility to you
We'll coach you with reasonable skill and care, using appropriate qualifications and insurance. Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that can't be limited or excluded by law.
Beyond that, we aren't responsible for loss or injury that results from you not following coaching instructions, not disclosing relevant health information, or exercising against medical advice. We're also not responsible for personal belongings brought to the venue.
If something goes wrong
If you're ever unhappy with your training or how we've handled something, please tell us first — we'll always try to put it right. You keep all of your statutory rights as a consumer under UK law.
Changes to these terms
We may update these terms from time to time. If we make a significant change that affects you, we'll let you know. The latest version will always be the one linked from our website, with the "last updated" date at the top of this page.
Governing law
These terms are governed by the law of England and Wales, and any disputes will be dealt with by the courts of England and Wales.
How to contact us
- Email: alfie@verticalpersonaltraining.com
- Phone / WhatsApp: 07557 683657
See also our Privacy policy for how we handle your information.